Patient's Rights/Responsibilities

Overview of Patient's Rights

To the extent permitted by law, hospital policy or medical concerns, the patient has the right to:
  • Reasonable access to care
  • Considerate, respectful and competent care, without discrimination, in a safe and secure environment
  • Information about assessment and effective management of pain
  • Information concerning diagnosis, treatment and prognosis
  • Information about the outcomes of care, including unanticipated outcomes
  • Be informed, in understandable language, and to give consent
  • Designate a decision maker should a patient be unable to understand or communicate his/her wishes regarding care
  • Know the identity of physicians, nurses and others involved in their care
  • Refuse care
  • Make informed medical choices
  • Have an advance medical directive
  • Have unique personal needs met, to the degree possible, at the end of life
  • Donate organs
  • Privacy and confidentiality for his/her medical information except in cases when reporting is permitted or required by law
  • Review and request an amendment to the medical record
  • Receive emergency care
  • Be informed of any significant changes
  • Be informed of any business relationships among the hospital, educational institutions, other health care providers or payers
  • Consent to decline to participate in medical research or experiments
  • Continuity of care
  • Choose who to communicate with, and to communicate privately
  • Sensitivity to cultural and spiritual beliefs
  • Participate in activities
  • Use personal clothing and possessions as long as it does not interfere with his/her care
  • Be informed of resources available to resolve disputes and grievances
  • Be informed of the hospital's charges for services and available payment methods
  • Access to protective services

Overview of Patient's Responsibilities

The collaborative nature of health care requires that patients or their families/surrogates participate in their care. The effectiveness of care and patient satisfaction with the course of treatment depends, in part, on the patient fulfilling certain responsibilities. The patient has a responsibility to:
  • Provide accurate and complete information
  • Report any unexpected changes
  • Inform the nurse and/or doctor of any pain
  • Ask questions when information is not understood
  • Follow instructions regarding the care, service or treatment plan developed
  • Follow the rules and regulations of the hospital
  • Show respect and consideration of the hospital's personnel and property
  • Promptly meet financial obligations agreed to with the hospital
  • Make healthy life-style decisions
  • Remain under the care of a physician



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