As a patient at Slidell Memorial Hospital, you or your insurance company will receive a bill for services provided by the hospital, as well as a separate bill from any physicians from whom you received care.
Your bill reflects all of the services you receive during your stay, such as room charges, supplies and procedures. If you have certain tests or treatments at the hospital, you may receive bills from physicians you did not see in person, such as doctors who diagnose or interpret test results while you were a patient. Pathologists, radiologists, cardiologists, anesthesiologists and other specialists perform these services and are required to submit separate bills. If you have questions about these bills, please call the number printed on the statement you receive from them.
If you have questions concerning your SMH bill, please contact us at (985) 280-2900, Monday-Friday, 8:00 a.m. to 4:30 p.m.
If you have health insurance We will need a copy of your identification card and also may need the insurance forms that are supplied by your employer or the insurance company. You will be asked to assign benefits from the insurance company directly to the hospital.
If you are a member of an HMO or PPO Your plan may have special requirements, such as a second surgical opinion or pre-certification for certain tests or procedures. It is your responsibility to make sure the requirements of your plan have been met. If these are not followed, you may be financially responsible for all or part of the services rendered in the hospital.
If you are covered by Medicare or Medicaid To verify eligibility and process your claim, we will need a copy of your Medicare or Medicaid card. You should be aware that these programs specifically exclude payment for certain items and services. Deductibles and copayments are the patient's responsibility.
If you have no insurance A Financial Counselor will discuss payment arrangements with you. A hospital representative is available to assist you in applying for Medicaid or other government assistance programs.
Insurance pre-authorization Many insurance policies now require your hospital stay to be pre-authorized. This is the responsibility of the patient and the patient's doctor. If you are uncertain about the status of your preauthorization while you are in the hospital, you may call the Case Management Department at (985)280-8920.